terms & conditions

Customer Care

Firehouse Chilifire  is chili spice that originates from our years of feeding firefighters. Feeding hungry first responders is always rewarding. Especially when they ask for seconds. Putting heat in the bellies of those who live for heat. All we can say is "bring water". 

 

Our tradition can become yours. And you can help those who help us. A portion of our profits goes to charities that help first responders and their families who have been catastrophically injured or killed in the line of duty.

 

Wholesale Inquiries

We offer wholesale pricing for retail stores with a walk in location, expo re-sellers, and non-marketplace online stores. You must have a valid businesses resale certificate.

You may not sell our product in any online marketplace including (but not limited to) Amazon, eBay, Walmart Costco or Rakuten. 

 

Minimum $100 purchase on wholesale orders.

Please fill out a contact form for inquiries. We will return a response within two business days.

Safety

Disclaimer: Information, statements, and reviews regarding products have not been evaluated by the Food and Drug Administration. Results vary person to person, and there is no guarantee of specific results. Firehouse Chilifire assumes no liability for inaccuracies or misstatements reviews about products.

Payment Methods

- Credit / Debit Cards

Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.

Privacy Policy

 

Protecting your private information is our priority. This Statement of Privacy applies to 756 Emerald Oaks Ct., and Firehouse Chilifire LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Firehouse Chilifire LLC include 756 Emerald Oaks Ct.. The Firehouse Chilifire LLC website is a Sales of Spices site. By using the Firehouse Chilifire LLC website, you consent to the data practices described in this statement.

 

Collection of your Personal Information

In order to better provide you with products and services offered, Firehouse Chilifire LLC may collect personally identifiable information, such as your:

 

 -          First and Last Name

 -          Mailing Address

 -          E-mail Address

 -          Phone Number

 

If you purchase Firehouse Chilifire LLC's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

 

Use of your Personal Information

Firehouse Chilifire LLC collects and uses your personal information to operate and deliver the services you have requested.

 

Firehouse Chilifire LLC may also use your personally identifiable information to inform you of other products or services available from Firehouse Chilifire LLC and its affiliates.

 

Sharing Information with Third Parties

Firehouse Chilifire LLC does not sell, rent or lease its customer lists to third parties.

 

Firehouse Chilifire LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Firehouse Chilifire LLC, and they are required to maintain the confidentiality of your information.

 

Firehouse Chilifire LLC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Firehouse Chilifire LLC or the site; (b) protect and defend the rights or property of Firehouse Chilifire LLC; and/or (c) act under exigent circumstances to protect the personal safety of users of Firehouse Chilifire LLC, or the public.

 

Tracking User Behavior

Firehouse Chilifire LLC may keep track of the websites and pages our users visit within Firehouse Chilifire LLC, in order to determine what Firehouse Chilifire LLC services are the most popular. This data is used to deliver customized content and advertising within Firehouse Chilifire LLC to customers whose behavior indicates that they are interested in a particular subject area.

 

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Firehouse Chilifire LLC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Firehouse Chilifire LLC website.

 

Security of your Personal Information

Firehouse Chilifire LLC secures your personal information from unauthorized access, use, or disclosure. Firehouse Chilifire LLC uses the following methods for this purpose:

 

 -          SSL Protocol

 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

 

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

•     Delete your personal information from our records; and

•     Direct any service providers to delete your personal information from their records.

 

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

•     Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

•     Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

•     Debug to identify and repair errors that impair existing intended functionality;

•     Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

•     Comply with the California Electronic Communications Privacy Act;

•     Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

•     Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

•     Comply with an existing legal obligation; or

•     Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

 

Children Under Thirteen

Firehouse Chilifire LLC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

 

E-mail Communications

From time to time, Firehouse Chilifire LLC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

 

If you would like to stop receiving marketing or promotional communications via email from Firehouse Chilifire LLC, you may opt out of such communications by reply STOP.

 

Changes to this Statement

Firehouse Chilifire LLC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

Contact Information

Firehouse Chilifire LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that Firehouse Chilifire LLC has not adhered to this Statement, please contact Firehouse Chilifire LLC at:

 

Firehouse Chilifire LLC

756 Emerald Oaks Ct

Eureka, Missouri 63025

 

Email Address:

sales@firehousechilifire.com

 

Effective as of April 14, 2021