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shipping & returns

Shipping Policy

Firehouse Chilifire currently ships to all residential and commercial addresses in the United States through USPS. We will be offering International soon.

All orders are processed within 2 business days.

Most orders typically arrive within 3-8 business days from date of shipment. 

(Note: Delivery estimates do not apply to wholesale orders or items that are out of stock.)

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Return & Exchange Policy

We offer a 100% guarantee for all products.  If you’re not completely satisfied you can return your item and we will provide a full refund.


Returns are excepted within 4 weeks of purchase. Please return in original packaging to:

Firehouse Chilifire LLC

756 Emerald Oaks Ct.

Eureka, Missouri 63025


Upon receipt of your item a refund will be issued. Please send an email explaining the reason for your return to:


This will be helpful to us so we can insure every customer is happy.


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